Incident Management

Able2 manages incidents by ensuring the timely and appropriate reporting, recording, investigation, review, and follow up of all incidents. Effective incident management enhances the quality of care provided to persons with developmental disabilities, protects them (to the extent possible) from harm, and ensures that such persons are free from abuse and neglect.

HIPAA

Able2 is fully compliant with HIPAA and NYS confidentiality laws that became effective on March 26, 2013. The Act strives to ensure confidentiality and security of Protected Health Information for all customers and employees.  Able2 ensures that all staff are trained on HIPAA and monitors the effectiveness of this training through audit activities.

If you have any questions regarding Able2's HIPAA Policies or any concerns about the protection of confidential information please call our Helpline or download, print and fill out the form below.

Mail completed form to
Attn: Privacy Officer
P.O. Box 1554
Elmira, NY 14902

Helpline Number
607-734-7107 Ext. 9342

Corporate Compliance

Corporate Compliance is the philosophy and implementation of the highest of ethical standards; conducting business in accordance with this standard as well as the mandates of all state and federal guidelines. 

Able2 is committed to the highest standards of business ethics and integrity. If you believe that any person doing business on behalf of Able2 is not living up to this commitment, please call our Helpline or download, print and fill out the form below. All reports are kept in the strictest confidence and anonymous reports are accepted.  All matters reported to the Helpline will be investigated thoroughly and in a timely manner.

Mail completed form to
Attn: Corporate Compliance Officer
P.O. Box 1554
Elmira, NY 14902

Helpline Number
607-734-7107 Ext. 9342

All reports are kept in the strictest confidence and anonymous reports are accepted.

Able2 does not take any retaliatory action against anyone who reports an incident or co-operates with the investigation of a report made to the NYS Justice Center (JC) or the Office for People with Developmental Disabilities (OPWDD).

Title VI Non-Discrimination Policy

Able2 is committed to providing nondiscriminatory service to ensure that no person is excluded from participation in, denied the benefits of, or be subjected to discrimination in the receipt of its services on the basis of race, color, or national origin as protected by Title VI of the Civil Rights Act of 1964 (“Title VI”).

If you believe you were subject to discrimination and would like to submit a written complaint, you can access the Complaint Form below.  Please provide all facts and circumstances surrounding your issue or complaint so we can fully investigate the incident.  If you are unable to complete a written complaint due to a disability or to request additional information about Title VI, you may contact the Corporate Compliance Officer at 607-734-7107, ext. 9332.

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